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Refund Policy

Last updated: 17 July 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee on all purchases (credit packs and annual subscriptions). If you are not satisfied, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all TalKing orders.

  1. Go to paddle.net and look up your order using the email you paid with.
  2. Request a refund from there, or contact us at rossetquentin26@gmail.com with your order ID.

Refunds are returned to the original payment method, typically within 5–10 business days.

Subscription cancellation

You can cancel your annual subscription at any time from your Paddle customer portal. Cancellation stops future renewals; the current paid period remains active until its end date.

EU right of withdrawal

Consumers residing in the EU have a 14-day statutory right of withdrawal for digital purchases, unless the service has been fully performed with your prior express consent. Our 30-day guarantee is more favourable and applies in addition to your statutory rights.